🆘How to Submit a Ticket

Feeturn is available for customer inquiries through Discord and Email ([e-mail]). We strive to respond within a maximum of 48 hours.

Step-by-Step Guide to Getting Help

Discord

1. Please use this link to join the Feeturn server on Discord!

2. After finding the Tickets channel, please click on the Create ticket button.

3. A private ticket channel that only the admin and you can see will be created at the very top of the channel list in the upper left corner. Please post any questions or customer support issues there. We will check it as quickly as possible and get back to you!

Email

Please send a description of the issue you are experiencing to [e-mail].

However, for security reasons, we are only able to review attachments that have been uploaded to Google Drive or a similar service and shared via a link.

When sending images, please include them directly in the body of the email. Attachments may not be accessible to our administrators.